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Adobe Journey Optimizer Training in Gurgaon
Master Adobe Journey Optimizer Training to Turn Data into Hyper-Personalized Customer Journeys & Boost Engagement!
Course Overview
Unlock AI-Powered Customer Journeys: Master Adobe Journey Optimizer to Personalize Experiences, Automate Engagement & Maximize Conversions
Master AI-powered customer journeys with Iteanz's Adobe Journey Optimizer training in Gurgaon! This intensive course equips digital marketers with skills to design real-time, personalized experiences across all channels. Learn to automate cross-channel campaigns, leverage predictive analytics, and optimize engagement using Adobe's platform. The training includes certification prep and hands-on exercises to immediately apply techniques that boost conversions and customer value.
Transform data into revenue-driving experiences! Iteanz's expert-led program teaches event-triggered journeys, dynamic content testing, and performance measurement. Perfect for professionals seeking to increase ROI through advanced journey optimization. Gain actionable strategies to build seamless customer experiences that deliver results.
Learning Objectives
Master AI-driven journey design using real-time customer data and behavioral triggers
Automate omnichannel campaigns across email, mobile, and web platforms
Leverage predictive analytics to deliver hyper-personalized customer experiences
Build high-converting journeys using event-based triggers and smart segmentation
Optimize performance through dynamic content testing and A/B experimentation
Measure ROI with advanced journey analytics and attribution modeling
Prepare for Adobe certification with hands-on scenario-based training
Who Can Attend
Digital Marketers wanting to master omnichannel journey orchestration and automation
CRM Managers seeking to boost customer retention through personalized experiences
Marketing Analysts aiming to leverage predictive analytics for smarter engagement
Adobe Experience Cloud users transitioning to Journey Optimizer for AI-driven CX
E-commerce Specialists optimizing conversion funnels with real-time triggers
CX Professionals designing end-to-end customer journeys to increase ROI
Curriculum
Introduction to Adobe Journey Optimizer (AJO)
- Overview of Adobe Journey Optimizer
- Key Features and Capabilities
- Role of AJO within Adobe Experience Cloud
Understanding Adobe Experience Platform (AEP) Integration
- Data Sources and Data Management with AEP
- Real-time Customer Profiles and Segmentation
- Connection with Adobe Journey Optimizer
Creating Customer Journeys
- Journey Orchestration Basics
- Designing Multichannel Journeys
- Defining Triggers, Events, and Conditions
Personalization and Targeting
- Personalizing Customer Experiences
- Contextual Messaging and Real-time Decisioning
- Using AI-driven Recommendations
Configuring and Managing Offers
- Offer Library and Offer Decisioning
- Offer Criteria and Rules
- Offer Delivery and Optimization
Audience Segmentation and Targeting
- Creating and Managing Audiences
- Advanced Segmentation Techniques
- Dynamic Audience Updates
Messaging Channels and Campaign Execution
- Email, SMS, Push, and In-app Messaging
- Configuring Channels in Adobe Journey Optimizer
- Campaign Automation and Management
Analytics and Performance Monitoring
- Tracking and Measuring Campaign Performance
- Generating Reports and Insights
- Leveraging Data for Continuous Optimization
Best Practices and Advanced Techniques
- Customer Data Security and Compliance
- Best Practices for Personalization and Automation
- Troubleshooting and Optimization Tips
Real-world Use Cases and Hands-on Labs
- Implementing Scenarios for Different Industries
- Hands-on Lab Exercises
- Practical Implementation of Journey Orchestration
Get Started with a Demo
Key Features of our Training.
Expert Trainers
Learn from experienced professionals and industry experts with real-world knowledge.
Hands-On Training
Gain practical experience through real-world scenarios, projects, and interactive exercises.
Customizable Corporate Training
Tailored solutions to meet the unique needs of organisations and teams.
Certifications & Assistance
Courses are aligned with international standards and we also help you to prepare for globally recognised certifications.
Global Recognition
Trusted by individuals and enterprises worldwide, with a track record of successful alumni and partnerships.
24 x 7 Expert Support
We have a 24x7 online support team to resolve all your technical queries, through a ticket-based tracking system, for a lifetime.
Testimonials
Success Stories in Their Own Words
“Iteanz's virtual lab setup for Journey Optimizer was flawless. Faculty simplified complex journey-building concepts with real campaign examples. The support team's 24/7 doubt resolution via chat made learning stress-free.”
Lalit Pandey
Marketing Automation Lead
“The faculty's patience in explaining multi-channel orchestration stood out. Iteanz provided perfectly configured sandbox environments for practice. Their post-session PDF guides became my go-to reference during certification.”
Aaradhya
CRM Solutions Architect
“From day one, Iteanz's structured curriculum impressed me. Trainers shared pro tips beyond official docs. The support team even scheduled extra sessions when I struggled with API triggers. Exceptional commitment!”
Vihaan Malhotra
Digital Transformation Head
“Iteanz's hands-on approach made journey mapping intuitive. Faculty used relatable e-commerce analogies, while the support team provided personalized feedback on my practice projects. A holistic learning experience!”
Esha Thakur
E-commerce CX Manager
FAQ's
What is Adobe Journey Optimizer?
Adobe Journey Optimizer (AJO) is an AI-powered orchestration tool built on Adobe Experience Platform that enables businesses to design, automate, and optimize personalized customer journeys across email, SMS, push notifications, and other channels in real time.
Key Features of Adobe Journey Optimizer:
- Cross-Channel Journey Design: Create unified customer paths across email, mobile, web, and more
- AI-Powered Optimization: Leverage Adobe Sensei for next-best-action recommendations
- Real-Time Personalization: Dynamically tailor content based on live customer data
- Advanced Testing & Reporting: A/B test journeys and measure performance impact
- Compliance & Governance: Ensure messaging adheres to privacy regulations (GDPR, CCPA)
Does the training include certification preparation?
Yes! The course prepares you for the Adobe Certified Expert (ACE) - Journey Optimizer Developer/Architect exam, with hands-on labs mirroring real-world certification scenarios.
How can I enroll in this training?
You can register for the course through the Iteanz website or contact our sales team for enrollment assistance.
Is there a free demo class available?
Yes! Iteanz offers a free demo session to help you understand the course structure and teaching methodology. Request free demo
Do I get study materials and recorded sessions?
Yes, all learners receive:
📘 Study guides & course notes
📹 Access to recorded sessions
💡 Post-training support & Q&A sessions
Are there any prerequisites for joining the Adobe Analytics Training?
No prior AJO experience is required. Recommended background:
- Basic understanding of marketing automation concepts
- Familiarity with customer journey mapping (helpful but not mandatory)
- No coding skills needed for foundational modules
What job roles can I apply for after completing the training?
After completing the course, you can pursue roles such as:
- Journey Orchestration Specialist
- Marketing Automation Architect
- Customer Engagement Manager
- Digital Experience Optimizer
- Adobe Experience Cloud Consultant
What are the payment options?
Payments can be made using any of the following options and a receipt of the same will be issued to you automatically via email for both classroom training and Online training.
- Visa Debit/Credit Card
- American Express and Diners Club Card
- Master Card
- PayPal
- Net Banking/Wire Transfer
- UPI Payment such as Google Pay, PhonePe, Paytm
- Cash/Cheque/DD ( Not for Online Training )
What if I have more queries?
Just give us a CALL at +91-80-468-10331 OR email at info@iteanz.com
Career Services
Placement Assistance
Resume & LinkedIn Profile Building
Exclusive access to Iteanz Job portal
Access to Soft Skill Enhancement
Mock Interview Preparation
One-on-one career guidance
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