Refund Policy

1. General Refund Terms

Refunds will be processed based on the specific training program and eligibility criteria outlined below. Refund requests that do not meet the criteria will not be considered.

2. Refund Eligibility Criteria

2.1 Instructor-Led Live Training Programs

• Refund requests must be submitted within 7 days of the program start date.
• No refund will be issued if:
• You have attended more than two sessions of the live training.
• Course materials, assessments, or resources have been accessed or downloaded.

2.2 Self-Paced Learning Programs

• Refund requests for self-paced learning must be submitted within 7 days of purchase.
• No refund will be issued if:
• More than 20% of the course content has been accessed or completed.
• Certificates of completion have been issued for the course.

2.3 Blended Learning Programs

Refunds for blended programs (combination of live and self-paced learning) follow the rules of instructor-led and self-paced programs as applicable.

3. Refund Process

To request a refund, email us at info@iteanz.com with the following details:

• Full name and contact information.
• Course name and date of enrollment.
• Reason for requesting the refund.
• Refund requests will be reviewed within 10 business days of submission.
• If approved, refunds will be processed to the original payment method within 7-14 business days.

4. Non-Refundable Scenarios

• Refund requests submitted after the specified eligibility period.
• Partial or full course completion or access of the course materials beyond the permissible limit.
• Refund requests for promotional offers, bundled courses, or discounted programs.
• In cases of misconduct, violation of the terms, or improper use of the learning platform.

5. Cancellation Policy for Events and Workshops

Registrations for events, workshops, or short-term programs are non-refundable unless explicitly stated otherwise.

6. Changes or Rescheduling

In lieu of refunds, you may request a rescheduling or transfer of the course to a future batch or another participant. Such requests are subject to approval and availability.

7. Contact for Refund Queries

For any refund-related queries, please contact: support@iteanz.com

Email: info@iteanz.com  Phone: +91-80-468-10331

Note: Refunds will be issued only as per the terms outlined in this policy. By enrolling in any of Iteanz's training programs, you agree to these terms.

Disclaimer: This Refund Policy is subject to change without prior notice. The most recent version will be available on our website.